Due to the sensitivity of PPE items, we cannot accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at 517-292-0606 with details of the product and the defect. You can send the item you consider defective to:
2601 Maplewood Ave., Lansing, MI 48910
Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.